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  • digitalbucket.net's Referral Program

    Refer new customers to digitalbucket.net and earn money! Here’s how it works.

    Step 1. Double click on Referral Program icon on your account desktop. If you are a digitalbucket.net user, login to your account and double click Referral Program icon on your account dekstop. If you are not a digitalbucket.net user, sign up for a free account and join our Referral Program.

    Step 2. On Referral Program page create a new unique link to promote digitalbucket.net. Create new link

    Step 3. Promote your digitalbucket.net link(s) by putting it on your own website, blog or emailing it to others. When a new paid customer signs up from that link, you'll earn 30% of all revenue generated by that customer for one year! Referral Program revenues

  • Create an Address Book

    Address book is used for storing entries called contacts. Each contact entry usually consists of a few standard fields like name and email address. A user can use digitalbucket.net address book to keep track of all the people and organizations they communicate with.

    You can access to the Address Book by opening the Start Menu/Programs and then select Address Book. Alternatively you can click on this icon in the other dialogs. To create a new contact, simply click on the “New Contact” on the Address Book toolbar and fill in the information. It is possible to define Groups which will help to organize your contacts effectively or send emails to all the contacts in a Group.

    You can define different contact groups and import your contacts from all the major email providers. For the Business accounts, contacts defined in the groups can be shared with sub accounts.

    Here are the steps to import your contacts from the 3rd party services providers to a specific group.

    • 1. Create a Group.
    • 2. Click on the Import Contacts button on the toolbar.
    • 3. Input your email address and password of the 3rd party service that keeps your contacts.
    • 4. Wait until the import is complete.
    • 5. A list of contact will be displayed.
    • 6. Select the contacts that you are interested in importing to the group. You can select all by clicking on the checkbox next to the Email column on top.
    • 7. Click on the arrow next to the Group column. You need to hover your mouse to see the arrow.
    • 8. Click on the Change Group and then select the Group Name that you are interested to import contacts.
    • 9. Click on the Save Selected and your contacts will be imported to the Group.
    • 10. Alternatively you can click on the Group column for each contact and select your Group.

    Here are the steps to share your Group with subaccounts. This feature is available for Business accounts.

    • 1. Right click on a Group and select Share Group.
    • 2. Confirm the Share by selecting OK.
    • 3. You subaccounts will access to this shred group contacts from their address book.

    Note: "Member" column in the Address Book dialog indicates if that user is a digitabuket.net user.

  • Publish a folder or photo album

    To share your photo album with non digitalbucket.net users, right-click on a folder and click on Publish This Folder. Two URL addresses will appear: a direct digitalbucket.net address, and an RSS address. To provide access to these files, send an email to anyone you would like to share these files with and include the URL link.

    Published folders can be configured to automatically expire in a specific date. Simply click on the check box on the Publishing dialog and input your desired expiration date. Also, it is possible that Publish folders to be password protected. Comments are also available if you want to save them for future references. icon is displayed in the status area if the selected folder is published. Click on this icon to bring up the publishing dialog.

    Alternatively, folder icons are color coded if they are published. This will help to distinguish published folders quickly.

    the green bullet next to the folder icon indicates this folder is published.

  • Share a folder with a user or sub account

    To share a folder or photo album with another digitalbucket.net user, right click on a folder or photo album and select Share This Folder. The Sharing folder dialog will appear. To enable a folder for sharing simply click on the Share This Folder checkbox. Shared Folder Information will appear. Type in the email address of another digitalbucket.net user or username of a subaccount that you would like to share this folder with.

    Next, to the right of Permission, select either Full Control or View/Download. Selecting Full Control will allow the other user to view and modify the file, while View/Download will only allow the user to view the folder and download files. Click Add to add the user to the list.

    Click OK. Your file has been shared to the other digitalbucket.net user. Also, the folder icon on your tree will look different, indicating that this folder is shared. To cancel Sharing, go to Share This Folder dialog and uncheck Share This Folder option.

    Other digitalbucket.net user that you have shared your folder or Photo Album will see your folders or Albums under My Network node. Sub Accounts will see the shared folders when they login to their account.

    Upon clicking on Ok, an email will be sent to the user notifying of new shared folder. The permission level will be listed in the email as well. To disable sending notification emails simply click on the envelope icon. Email will be sent if the envelope icon is viewable. Later if you decide to change user permission, you can click on permission column for each user and change the permission.

    is displayed in the status area if the selected folder is shared. Click on this icon to bring up the sharing dialog.

    Alternatively, folder icons are color coded if they are shared. This will help to distinguish shared folders quickly.

    the red bullet next to the folder icon indicates this folder is shared. In this example, My Music folder is shared (red bullet) and also Published (green bullet).

  • Sub Accounts

    Sub accounts are defined to give customized privileges to all or parts of your digitalbucket.net main account. Sub accounts don't need to be registered digitalbucket.net users to access those folders you've given them permissions. Please note that only Business Accounts support Sub Accounts.

    To create a sub account:

    • 1- Login to your account.
    • 2- Click on the digitalbucket.net logo on the lower left corner of your screen and select Settings and then Account Manager.
    • 3- Manage Your Account window will popup.
    • 4- Under Sub Accounts group click on the Add User.
    • 5- Fill the form. Specify a username for your sub account.
    • 6- Click on the Create Account button.
    • 7- An activation email will be sent to the sub account's email address.

    Note: Alternatively you can right clack on the Sub Accounts node on the Tree View in your File Manager and select Add User.

    To Share a folder(s) with sub account:

    • 1- Main account holder right clicks on a folder and selects Share This Folder option from the context menu.
    • 2- Sharing dialog pops up. Enter already defined sub account's username. Sub account's usernames are also available in the address book.
    • 3- Give permission to the sub account. Permissions are Full Control or View/Download.
    • 4- Click Add. The user will be added to the list of users.
    • 5- Hit ok to close the dialog.
    • 6- A notification will be sent to the sub account.
    • 7- Sub account can now login from home page with the username and password.
    • 8- Sub accounts can only see that shared folder. If sub account have full control permission they will be able to create folders, download and upload. If not, they can only view or download files.

    The main account holder can define multiple sub accounts (plan permitting) each with its own permission. Sub Accounts are not required to be digitalbucket.net users and they have limited capabilities compare to the main accounts.

    To modify sub account's permission, simply click on the desired folder and select "Share this folder". In the Sharing dialog, in the sub user that you are interested to modify the permission and double click on the permission column. Double click will change the permission. Notification is also can be enabled or disabled using the same method in the open the sharing dialog for that folder and double click on the notify column.

    The main account holder can monitor the sub account’s activity by clicking on the User Activity in the Account Manager dialog. Alternatively, in the File Manager, sub account's activity can be viewed by right clicking on each sub and selecting User Activity.

    Sub accounts can be viewed from the "Sub Accounts" tree node from the File Manger. The admin of the account can easily view what folders are shared with sub accounts and monitor sub accounts publishing activity.

    Note: Sub accounts are not allowed to share or create Photo Albums.

  • Sub-Domain or White Labeling

    Sub-Domain or white labeling is a feature that allows users to brand their landing page and make it appear as it is their own web site. This feature helps customers to deliver their digital contents seamlessly to their associates. Clients can login from this landing page without using digitalbucket.net home page.

    The sub-domains can be in the form of <yourcompanyname.digitalbucket.net>. Configuration of the sub-domain is easy. Simply go to the Account Manager and then select Sub domain from the left side. Enter your company name and customize your landing page with company’s logo. You can also enable or disable SSL for your sub domain.

    To upload your Corporate Logo, click on the Company Details on the left side of Account Manger and input your information and save. After successful save you can immediately navigate to your created sub-domain.

    Landing pages can be customized to match exactly to your web site look and feel. This extra customization cannot be done through the website. Please contact us if you are interested in this extra customization.

  • Version History

    Version History feature allows users to maintain a history of a file. If a file previously uploaded to a directory, the new uploaded file with the same name will overwrite itself and become the current version. With Version History, a history of previous file versions will remain intact and you will be able to recall previous versions of the file.

    To view the history of a file, simply right click on a file and select Show History. The History dialog consists of useful information about the files created in the past. This information are date of change, the user who created the version (including sub users), details of the change, Size of the document and action.

    There are 3 actions that user can apply to any of the file histories.

    1. Downloads and save the selected history file.
    2. Deletes a specific version of the file.
    3. The Rollback command discards all versions of a file after the selected version, and returns the current version of the file to the selected version. The files after the Rollback will be deleted and the selected file will be the latest (#1 in the list) version.

    Color codes for the files with history are Yellow. In other words you will see a small Yellow bullet next to the file icon if the file has version history.

    Here is an example of a file's icon with history.

    The number of histories are also appears in the status rea if the selected file has history. This icon in the status area indicates that selected file has 3 versions. You can click on this icon and the history dialog will popup.

    Note: Version control is only available for Business accounts.

    Note: Business accounts support up to 10 version histories. Please contact support if you need more than 10 histories.

  • How to use GoodSync with digitalbucket.net

    GoodSync software can be used to backup your files to your digitalbucket.net account. It also can be used to synchronize multiple Windows machines with your digitalbucket.net accounts.

    GoodSync is the latest software in a series of highly reliable, easy to use products from Siber Systems, the makers of RoboForm. The program can automatically synchronizes and/or backup files such as photos, financial documents, MP3s, e-mails to your digitalbucket.net account.

    See for yourself how easy it is to set up and use GoodSync with digitlabucket.net. Below, you will find our quick setup guide.

    Note1: Your digitalbucket.net account must support WebDAV in order to use GoodSync software for backups/synchronizations. Please contact us if you are not sure your account supports WebDAV.

    Note2: GoodSync software is Free but it comes with limitations. Please visit GoodSync’s Free vs. Pro webpage for more information.

    Basic Setup

    Step1: If you don’t already have an account, Sign up for an account that supports WebDAV.

    Step2: Download and install GoodSync software.

    Step3: Once you start GoodSync, select Job >> New.

    Step4: Choose a name for your job and select on the job type and click OK. You can either select Synchronize or Backup.

    Step5: Click on the left side Browse button on your main page.

    Step6: Select the directory you would like to backup and Click Ok.

    Step7: Select your digitalbucket.net account by clicking on the right side Browse button.

    Step8: Connect to your digitalbucket.net account.

    • Select WebDAV from the left side of the dialog.
    • Enter https://dav.digitalbucket.net as the address.
    • Enter your account’s UserId and Password and click on the Go.
    • After successful connection, you will see you digitalbucket.net folders.

    Step9: Select the folder you would like your backup to be created. You can also click on the ‘Make New Folder’ to create a new folder on your digitalbucket.net account. Click Ok.

    Step10: Click on the Analyze and GoodSync will show you a list of files to be backup/synchronized.

    Step11: When your files are ready, click on the sync button. Your Files Are Now Synchronized! – Yes, it's that Easy!

    Step12: Log into your digitalbucket.net account to verify your files are copied.

    Automatic Settings - Set it and Forget it!

    There are a variety of automatic settings you can choose. You only need to set up your synchronization job once and GoodSync will automatically backup or synchronize your files according to your preferred schedule/settings.

    Step11: Select Options from the Job Menu.

    Step12: Click "Auto" and select automatic setting that suit your needs. GoodSync will now automatically synchronize your files based on your settings.

  • Manage Your Sub-Accounts in Groups

    A group is a collection of sub-accounts that all have the same security rights. By adding sub-accounts to a Group, you can avoid having to grant the same permission to many different users one by one. Members of a group have the same access to the folders.

    A sub-account can be a member of more than one group. The account administrator can create groups and add or remove sub-accounts from Groups. The concept of Grouping allows the administrators to easily manage the Sharing and Collaboration of the files and folders.

    How to create a new Group?
    From The Account Manager Select "Manage Groups". Enter Group name and a description. Click on the right arrow to assign sub-accounts to the Group. Click on Save.

    The Groups also can be edited (add or remove sub-accounts) and they can also be deleted.

    To Share a Folder with a Group, simply add your group name in the Sharing Dialog.

  • Tips for Finding Files

    Here are some useful tips on how to find and organize your files using tools available in the File Manager.

    There are so many ways to find and organize your files that you might not know where to start. Most of the time, to find a file, you will probably start by using the search tools that are available within File Manager outlined in the picture below.

    How do I search for files?

    The method you use depends upon what you're searching for, and where you're searching for it. The following table describes the different search methods and when they're useful:

    Search method When it’s useful
    The Search Box If you are looking for a file or folder located in any folder, you can often find it fastest by typing in the Search box. For more information, see Use the Search box later in this article.
    File list headings If you are looking for several related files, such as all the files from a particular month or all the documents with the same type, you can use the headings above the file list to sort or group your files. For more information, see Use file list headings later in this article.

    Use the Search box

    The Search box is located at the upper right corner of File Manager. It searches the entire account based on the text that you type. The Search box finds files based on the file name or text within the file.

    For example, if you created a report called "Las Vegas Sales Trip", and forgot the location of the file, type Las into the Search box and click on the glass magnifier icon next to the Search box, a new window will popup and your report would immediately be displayed.

    The following table lists the common scenarios that you can use in the Search box:

    Search What it is How to use it in the Search box
    File name The name you have given the file. Type part or all of the file name you are looking for. For example, to find a file called November invoice.txt, you can just type Nov or inv.
    File Type The file extension. For example, DOC, PDF, MP3, etc. Type the file name extension. If you want to find only PDF files, type PDF. For more accurate results, type *.pdf.
    File Content The contents inside your file. Type keyword you are looking for. It searches files of ".doc", ".docx", ".xls", ".xlsx", ".ppt", ".pptx", ".txt", ".htm", ".html", ".pdf", ".tif", ".tiff".

    Advanced searches in the Search box

    Digitalbucket.net search for whatever you enter in the Search box by looking in the file name, file type, and file contents of all the files in your account. Type "Project," for example, and it will find files named "project description.doc," and files that contain keyword “Project”. This broad approach to search usually helps you find your file quickly.

    If you want to search more selectively, however, you can filter your search in the Search box by specifying Filters.

    Using Boolean filters is another way to perform a more precise search. Boolean filters let you combine search words using simple logic, as you can see in the following table.

    Filter Example Use this to
    AND building AND project Find files that contain both words "building" and "project" (even if those words are not right next to each other).
    NOT project NOT project Find files that contain the word "building," but not "project".
    OR project OR project Find files that contain either of the words "building" or "project".
    Quotes "building project" Find files that contain the exact phrase "building project"
    Wildcard Searches te?t
    test*
    te*t
    Find single and multiple character wildcard searches within single terms.
    To perform a single character wildcard search use the "?" symbol.
    To perform a multiple character wildcard search use the "*" symbol.
    For example, to search for "text" or "test" you can use the search: te?t
    Fuzzy Searches roam~ To do a fuzzy search use the tilde, "~", symbol at the end of a Single word Term. For example to search for a term similar in spelling to "roam" use the fuzzy search: roam~ This search will find terms like foam and roams.
    Proximity Searches "project china"~10 Find words which are within a specific distance away. To do a proximity search use the tilde, "~", symbol at the end of a Phrase. For example to search for a "project" and "china" within 10 words of each other in a document use the search: "project china"~10

    Displaying the Search results

    By clicking on the magnifier glass next to the search box, the search results would immediately displayed on a new popup window as shown in the picture below.

    Use file list headings to organize files

    By clicking the headings that appear above the file list in a folder, you can change how files are displayed. Viewing files in this way can help you organize files that share something in common.

    When you want to sort the contents of a folder by file properties (like file name, date, and size), files with those properties can be displayed ascending or descending. For example, if you want to see files sorted alphabetically, sort by that file’s name.

    • 1. Open the folder that contains the files you want to sort.
    • 2. Click the arrow to the right of the heading that you want to sort by.
    • 3. Click the Sort Ascending or Sort Descending.

    A group displays a sequential list of all of the grouped files. When you group your files by Type, for example, you'll see several groups, each one displaying all the files grouped by a particular Type as shown in the picture below.

    • 1. Open the folder that contains the files you want to group.
    • 2. Click the arrow to the right of the heading that you want to group by.
    • 3. Click Group by this Field.

    Tagging

    Files and Folders can be "tagged" to make them easier and faster to find. Enter a tag name in the Tags Window and save. Tagged items can be viewed by clicking on the Tags tab at the lower left of the File Manager.

  • Accessing WebDAV Server

    Web-based Distributed Authoring and Versioning (WebDAV) enables users of many desktop applications to seamlessly interface those applications with digitalbucket.net online solutions. This will enable all content collaborates in the enterprise to access the full benefits of digitalbucket.net. Support for WebDAV is a key addition to our feature rich solution.

    This feature allows users to access their files right from Windows Explorer, Mac OS X Finder or from Linux.

    Another example is to use Synchronization tools like Microsoft SyncToy or GoodSync to keep your local and remote drives in sync.

    Please refer to http://www.digitalbucket.net/WebDAV/Help.aspx for more information. You can find video tutorials in this page on how to use WebDAV.

  • List of known WebDAV issues and solutions
    • 1. Add Network Place Wizard on Windows 2003 Server cannot connect to WebDAV server

      Microsoft Web Folders are not installed on Windows 2003 Server by default. You can download and install Software Update for Web Folders.

    • 2. Failed to save file to the WebDAV server root folder from Microsoft Office XP application

      Can not save files to the WebDAV root folder from Microsoft Office XP applications. Save to other folders works.

    • 3. Web Folders: If user clicks Cancel when uploading large file Windows Explorer hangs

      Windows Explorer/WebFolders does not actually cancels the upload. It continues uploading a file until entire file is uploaded.

    • 4. On Windows Vista, when context menu pops the entire file is downloaded

      Windows Vista Web Folders client downloads entire file issuing GET request when user right-clicks on a file.

    • 5. You cannot connect to a Web folder from a Windows XP or Server 2003 x64 machine

      To solve this problem visit Microsoft Help and Support site here.

    • 6. Mapping Network Drive does not work on Windows XP

      This is a known issue and there is no solution for it. It happens for two reasons first Map Network Drive wizard will fail to connect to any ports other than 80. Second Map Network Drive will fail to connect to WebDAV servers using Basic or Digest authentication.

  • FTP Client

    FTP Client is a web based program integrated to your digitalbucket.net account that allows accessing FTP sites. FTP client is accessible by double clicking on its icon on the desktop or from the Programs menu.

    FTP client is designed to assist users to easily transfer files or entire folder from a FTP site. You can create and save multiple FTP sited accounts for easy management.

    To connect a FTP site simply enter your site address in the form of ftp://myftpsite.com and then enter your credentials and hit connect. After successful connection is established, you can simply drag and drop your files and folders from FTP site to you digitalbucket.net account. It is also possible to drag and drop your files or folders from your account to the FTP site.

    FTP client is perfect for the situations that you want to move your data from you grand daddy FTP site to digitalbucket.net.

    Note: FTP client program is available only for Business Accounts.